Privacy Policy
Introduction
Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our websites and the related mobile applications and services (collectively, the “Services”). Please also read our Terms of Service which sets out the terms governing the Services.
AddressLive is headquartered in Laguna Beach and our Services are provided to you by AddressLive. If you are a resident of the European Economic Area (“EEA”), AddressLive is the controller of your personal data for the purposes of EEA data protection law.
This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.
Questions or comments about this Privacy Policy may be submitted by mail to the address below or via email at legal@addresslive.com.
AddressLive, LLC
668 N Coast Hwy 215 Laguna Beach, CA 94103 USA Attn: Legal Department
Information AddressLive Collects
AddressLive collects information about you, including information that directly or indirectly identifies you, if you or your other registered users choose to share it with AddressLive. We receive information in a few different ways, but primarily when you or other registered users upload data using the Services. AddressLive also collects information about how you use the Services.
Account, Profile, Activity, and Use Information
We collect basic account information such as your name, email address, phone number, address, date of birth, and password that helps secure and provide you with access to our Services.
Profile image is collected when you choose to upload a picture to your account profile.
We use your contact information so we can display that information to your connected registered user and non-registered users whom you share the data with, and also so we can respond to your support requests and comments.
Contacts Information
You can choose to add your contacts’ information via upload, manually enter or by connecting your contacts from your computer, mobile device, or social networking accounts to AddressLive. If you choose to share your contacts with AddressLive, AddressLive will, in accordance with your instructions, access and store your contacts’ information in order to identify connections and help you connect with them.
Technical Information and Log Files
We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information. Learn more about how we use cookies and manage your preferences by visiting our Cookies Policy .
The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs and device identifiers.
Other Information
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members such as when they add you to their address list.
How AddressLive Uses Information
AddressLive uses the information we collect and receive as described below.
To provide the Services
We use the information we collect and receive to provide the Services, including providing you with the ability to:
Create and manage your profile
Add and manage your contacts’ information.
Add and manage mailing lists.
Your information, including parts of your profile, email, phone, address, birthday, profile photo will only be shared with registered users you connect with. Certain information (e.g., your name, and some profile information) is also available to non-registers users via email or text message if you chose to send it to those non-registers users.
To improve our Services
We also use the information we collect to analyze, develop and improve the Services. To do this, AddressLive may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
To communicate with you
We use the information we collect to provide support in response to your requests and comments.
We may also use the information we collect to market and promote the Services on AddressLive, and other commercial products or services. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications..
We do not sell your personal information .
How Information is Shared
We only share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
Service Providers
We may share your information with third parties who provide services to AddressLive such as supporting, improving, promoting and securing the Services. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, so that we or they may promote AddressLive or display information that may be relevant to your interests on the Services or other websites or services.
Registered User Available Information
When you join AddressLive, by default your email and/or phone are searchable by registered users using exact-match format only. The search results will display your first and last name so that those registered users can verify it is you and request to connect to you. We provide tools to control if you want to be searchable by registers users or not in the settings page.
Sharing Information
As a social network, we share your contact information with other AddressLive registered users you chose through the site and email in accordance with your privacy controls. You can also share your contact information with your non-registered contacts via text and email.
Third Party Business via API or Other Integrations
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with AddressLive to offer an integrated feature, such as a importing your mailing lists. Information collected by these third parties is subject to their terms and policies. AddressLive is not responsible for the terms or policies of third parties.
Affiliates and Acquirors of our Business or Assets
We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If AddressLive becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.
Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of AddressLive or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
DMCA Notices
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. AddressLive engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm AddressLive’s identity before any personal information is sent. In addition, AddressLive’s secure servers protect this information using advanced firewall technology.
Managing Your Settings
Privacy Controls
AddressLive offers several features and settings to help you manage your privacy and share your contact information. Most controls are located in the settings page. AddressLive provides you the option to make your account private and not searchable by registered users.
Adjust Notification and Email Preferences
AddressLive offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications with the controls in the settings page. You may also unsubscribe by following the instructions contained at the bottom of marketing or promotional emails. Any administrative or service-related emails (an update to this Privacy Policy or our Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.
Updating Account Information
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. If you need further assistance correcting inaccurate information, please contact AddressLive at support@addresslive.com.
Deleting Information and Accounts and Downloading Your Data
You can delete your account or download your data using our self-service tools.
After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile.
Your Rights and Our Legal Bases
We provide the same suite of privacy tools and controls to all of our members worldwide. Particular rights may be available to you if you reside in certain locations, such as the EEA, Brazil or California.
Your Legal Rights in the EEA
If you are habitually located in the EEA, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information.
Our Legal Bases
AddressLive relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
as necessary to provide the Services and fulfill our obligations pursuant to the Terms of Service. For example, we cannot provide the Services unless we collect and use your location information;
where you have consented to the processing;
where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
to protect your vital interests, or those of others, such as in the case of emergencies; and
where necessary for the purposes of AddressLive’s or a third party’s legitimate interests, such as our interests in protecting our members, our partners’ interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.
Transfers
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, as it is necessary to provide the Services and perform the Terms of Service. United States privacy laws may not be as protective as those in your jurisdiction.
Retention of Information
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information, address lists, etc) without deleting your account. Following your deletion of your account, it may take up to 90 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Other AddressLive Sites
AddressLive may maintain certain websites that can be accessed outside of https://AddressLive.com, such as https://support.AddressLive.com (the “Other Sites”). The Other Sites maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you acknowledge that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personal information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. AddressLive is not responsible for the personal information you choose to submit via the Other Sites.
Privacy Policy Information
AddressLive reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If AddressLive makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.